The Exit Light Company Recognized Again for Providing Excellent Customer Satisfaction

The Exit Light Company Receives 2017 Spectrum Award for Excellence in Customer Satisfaction

It’s a three-peat! For the third year in a row, The Exit Light Company has been awarded with the prestigious Spectrum Award for Excellence in Customer Satisfaction.

 

The Spectrum Award of Excellence in Customer Satisfaction was established to spotlight companies and business professionals providing exceptional service and experiences to their clients and customers.

 

The Exit Light Company appreciates that our efforts at providing exceptional products with exceptional service are recognized. We will continue to strive for excellent customer satisfaction.

The Exit Light Company Recognized for Providing Excellent Customer Satisfaction

The Exit Light Company Receives 2016 Spectrum Award for Excellence in Customer Satisfaction

For the second year in a row, The Exit Light Company has been awarded with the prestigious Spectrum Award for Excellence in Customer Satisfaction.

 

In partnership with The Stirling Center for Excellence, City Beat News (CBN) recognizes companies that provide an outstanding customer experience and honors them with the Spectrum Award. Winners are based on CBN’s independent, proprietary research and evaluation system, which identifies businesses with a track record of top-flight customer service and customer satisfaction. The rating system combines data collected from nominations, online and other customer reviews, surveys, blogs, social networks, business-rating services, and other honors and accolades — all of which express the voice of the customer.

 

The Exit Light Company appreciates that our efforts at providing exceptional service with exceptional products are recognized. We will continue to strive for excellent customer satisfaction.

Emergency Evacuation Awareness

Welcome to our blog series featuring Topics for Safety meetings. Every year in America, nearly 4 million people suffer a workplace injury from which some may never recover.* So while we may immediately assume that safety meetings are best conducted in hazardous workplaces, it is necessary to have frequent safety meetings in any type of workplace environment. These posts are designed for the business owner, safety officer or any compliance related professional to use as a building block for their own safety meetings and are not to be used as a final resource for safety compliance laws or regulations.

 

As a supplier of exit and emergency lighting, it is logical for us to start this series with emergency evacuation awareness. Preparation for an emergency incident plays a vital role in ensuring that employers and workers have the necessary equipment, know where to go and how to stay safe when an emergency does occur. Before presenting this topic to employees at your safety meeting, ask yourself: Do I know the who, what, when and where of our emergency evacuation procedure? Make copies of the evacuation routes at your facility to hand out. For a small facility, repeated evacuation drills may not be necessary, but a quick walk-through every few months will help ensure that all employees receive the same information run through.

 

Show the employees the type of exit signs or emergency egress signs in use at your facility. Do you have signage indicating there is a stairwell to use? Is there an area of refuge for handicapped persons and is it marked? Are Braille signs appropriately used? This will help you assess the needs of your employees and make sure that your signage and procedures are up to date. Even if your signage is perfectly adequate per your local building standards, drawing attention to them will increase awareness and therefore preparedness in an emergency situation.

Historical Influences on Emergency Requirements

Tragedies such as the Bangladesh Clothing Factory Fire earlier this week highlight the need for emergency preparedness, including proper exit signage and emergency egress lighting. Unfortunately, a number of similar tragedies have shaped the laws and requirements throughout the United States:

 

 
  • On February 2, 1860 the six-story Elm Street Tenement in New York City caught fire killing 20. This fire along with a similar earlier fire led to a state law, the first in the nation, requiring fire escapes on all buildings over 6 stories, and multiple exits in new buildings.
  • On January 13, 1908, fire during a stage play at the Rhoads Opera House in Boyertown, Pennsylvania killed 171, one-tenth of the town’s population. As a result of the disaster, Pennsylvania’s first fire law was enacted in 1909.
  • On March 29, 1953, the Littlefield’s Nursing Home Fire in Largo, Florida claimed 33 lives. The fire shocked the community and led to statewide nursing home reforms.
 

Read about other historical events that shaped fire code requirements in your own state (as well as current code requirements) using our Fire Code Map.

What Makes Exit and Emergency Lighting “Green”?

The push to “Go Green” has been gaining steam in the past decade. From small businesses trying to save money on their electric bill to multi-billion dollar corporations needing to meet certain requirements to be labeled “eco-friendly” or “green”, everyone is buying in to the trend. Many power and utility companies offer rebate programs or other incentives for replacing inefficient lighting. No matter the circumstances, there are many benefits to doing so.


This “green” movement has also made its way into exit and emergency lighting. We are often asked for exit signs or emergency lights that carry an ENERGY STAR® rating. You may have noticed that none of our exit or emergency lighting products have the ENERGY STAR certification listed. Why?


The US Environmental Protection Agency (US EPA) suspended the ENERGY STAR rating for exit signs on May 1, 2008. This was due to new federal standards approved by Congress for exit sign efficiency for units manufactured after January 1, 2006. The EPAct 2005 references the ENERGY STAR version 2.0 specification. In short, all exit lighting produced after this date must have an input power demand of 5 watts or less, thus ending the need for an ENERGY STAR rating in this category.


These requirements have been met by using new energy-efficient lighting sources, most popular being Light Emitting Diodes (LEDs). LEDs have become the main component in exit sign illumination and in recent years have also started replacing incandescent bulbs for emergency lighting needs. You can further research the differences in lighting technologies on our FAQs page. Because of these changes, battery technology has also improved dramatically. Due to lessened power needs, smaller and more reliable Nickel Cadium (NiCad) and Nickel Metal Hydride (NiMH) batteries have replaced the bulky, less so Sealed Lead Acid (SLA) types. The size and weights of exit and emergency lighting units have decreased tremendously because of this, while still providing equal or, in most cases, increased performance and reliability. Other energy efficient lighting types include fluorescent, photoluminescent, radioluminescent and electroluminescent light sources.


While efficient in power usage, these improvements in lighting technology also lower maintenance costs. LEDs have a lifetime of 25+ years and NiCad batteries hold an approximate lifespan of 5 years under appropriate conditions. Although ensuring that your units are working properly with monthly, quarterly and yearly testing is still recommended (and required in some areas), the amount of time spent replacing batteries and bulbs is significantly reduced. Stay in touch for next weeks blog regarding testing recommendations!

Power Outage at Home – Are You Prepared?

Many of us have been in a situation when the power goes out at home. Sometimes this happens during daylight hours, but it can also happen at night. In most cases power is restored within an hour or two, but in extreme cases the outage may last for several hours or even days. This can be due to storm damage (such as the extended power outages in the Washington, D.C. area recently), rolling blackouts (in place in several states throughout the U.S.) or even massive power grid failures (such as the recent failure of the SDG&E grid last year). In public areas and workplaces, laws require emergency preparedness for the safety of the public, but are you prepared at home?


EL-3N1According to the Federal Emergency Management Agency’s disaster preparedness website ( www.ready.gov ), the following items should be a part of your basic disaster supplies kit: water, food, radio, first aid kit, whistle, dust mask, wipes, wrench, can opener, local maps, cell phones and chargers, AND flashlights. The last item is useful for emergency lighting, which you may not consider in a residential environment. If you have a disaster supply kit, these items will be easy to locate, but what if you don’t? Our selection of residential emergency lighting may be just what you need!


The most versatile of our residential emergency lighting is the EL-3N1 (pictured at right). This light plugs into a standard outlet to operate as a night light. During a power failure, it automatically goes into emergency mode and can remain lit for up to 8 continuous hours or 100 continuous hours if set to “Power Saving Mode.” This unit can also be removed from the outlet and operated as a flashlight. Its flat bottom and side make it easy to stand or lay on a flat surface for convenience. You can also put this fully charged light into storage or a kit for up to 2 months and still be able to use it. Besides being a great option for your disaster supplies kit, it is also a great to keep in your car, boat or RV for camping, biking, hiking or even night-time fishing!


For further options on residential emergency lighting, including options for nursing homes, you can review our full selection here. You may also contact our customer service department at 877-352-3948 for assistance.


New Commercial Fixtures with Emergency Lights

The Exit Light Company is proud to present their new line of commercial exterior fixtures with an emergency option. These products are available as a regular lighting fixture, a fixture with emergency ballast or the emergency light only. From floodlights to canopies, we carry a wide variety of fixtures to suit your application. They are architecturally pleasing with die-cast aluminum housing in a bronze finish. All units utilize CFL light bulbs and are listed for damp or wet locations.

 

Check out the products individually on our emergency light fixtures page. Feel free to give us a call to discuss your needs and determine which fixture will fit your application!

wall-packs-emergency-lights

September 2009- Featured Product- Wet Location Emergency Ballast

The “Featured Products” area of our storefront showcases those products that we feel are exceptional because of their value, design, or quality. This month, we are highlighting a category of emergency lighting which we feel meets all three of those criteria.

 

Emergency light fixtures operate as everyday lighting under normal circumstances. However, they have a backup-battery and charger, and in the event of power failure will operate as an emergency light. We carry a selection of decorative and functional emergency light fixtures.

 

Providing adequate emergency lighting does not have to comprise architecture and design choices. Now you can have both.