We are happy to announce that over the New Year we updated our ExitLightCo.com website. If you’ve visited our site in the past, you will notice some major differences. Our goal is to provide an exceptional Customer Experience through our easy to use website. In this post, we will highlight some of the major changes that were made.
In an effort to simplify the process of finding the Emergency Lighting or Egress Lighting product of choice, we have condensed many products that used to have their own individual listing, into one individual listing for all available options. For example, our top selling Exit Sign is the “Standard Red LED Exit Sign | White or Black Housing“. This Exit Sign has a number of options, such as ordering the unit in white or black and choosing the Operation Type of the exit sign. Previously in our old website, all of the available options were split into their own listing, meaning it was not possible to see all available options for this exit sign on a single page. If you wanted to find the Black Exit sign with No Battery, it would take some searching to actually find that product.
Easy to use Website Navigation
We understand that if you can’t find what you’re looking for quickly, you’re going to go somewhere else where it’s easier to find. This is primarily why our “Main Navigation Bar” was revamped. We simplified the amount of Links so you feel less bombarded with where to go next. Our Main Categories were condensed to “Exit Signs”, “Emergency Lights”, “Exit Sign / Lights Combo”, “Accessories” and “Bulbs & Lamps”. Moving your mouse over any of these buttons will reveal more specific categories. Images have been added to this section to highlight our most popular categories. On many pages, the Left-Hand side of the website will reveal where you are at in the hierarchy of our website and be used to navigate to other pages.
Updated Product Information
The following quote served as inspiration for our complete revamp of product information we display on Product Listings : “Exceed your customer’s expectations. If you do, they’ll come back over and over. Give them what they want – and a little more.“
For example, notice some of the many new features on these Product Listing pages :
- List of Compatible Products such as Batteries, Remote Light Heads, etc.
- Whats Included (Whats in the box)
- Technical Specifications
- Installation Instructions
- IES Files
- Updated Product Specification Sheets
- Customer Questions & Answers
- Product Information Videos
- Product Reviews
The pages were designed so that despite technical information, every customer, whether a lighting professional or business owner, could make an informed purchase.
Updates to Safety Resources
For nearly 20 years, the Exit Light Co. has tried to help people understand the laws and safety requirements in the Emergency Lighting and Egress Sign industry. We have provided resources that allows customers to find which safety codes are applicable for their state, as well as information on who to contact for specific requirements about placement and choice of Emergency Lights, Exit Signs and more. Additionally, we have made a number of Fire and Safety Code publications available for free on our website as they pertain to the Emergency Safety guidelines. For example, you can find the NFPA 101, Life Safety Code, International Building Code, International Fire Code and other state specific fire codes in our Fire Codes and Safety Regulations Resource guide.